Citizenm Boston Back Bay Hotel

4-star tech-forward hotel with iPads in every room at the intersection of Massachusetts Avenue and Newbury Street

Rooms & Technology

Each of the air-conditioned guest rooms at citizenM Boston Back Bay contains an iPad for controlling lighting, blinds, and the flat-screen satellite TV. The king-size bed spans the width of the room, and private bathrooms come with a rain shower and free toiletries. Rooms on the Newbury Street side offer a view of the Charles River, while those on the Charles River side provide a city panorama.

Dining & Bar

The on-site canteenM restaurant serves international cuisine with options for buffet, vegetarian, and vegan breakfasts. Guests can order barista-made espresso drinks as part of the breakfast, which includes hot items like scrambled eggs and chicken-maple sausage links. The cocktail bar on the second floor offers a social lounge area and an outdoor terrace with city views.

Location & Transit

citizenM Back Bay sits at the corner of Massachusetts Avenue and Newbury Street, placing guests directly across from a T subway station. The Hynes Convention Center is a 5-minute walk, Fenway Park is within 15 minutes on foot, and the Massachusetts Institute of Technology is 1 mile away. Boston Logan International Airport is accessible via the Logan Express bus stop three blocks from the hotel.

Amenities & Services

The hotel maintains a 24-hour front desk with luggage storage and a fitness center with a water rower and floor-to-ceiling windows. Free WiFi is available throughout the building, and the shared lounge on the second floor provides books, work tables, and a bookable meeting space. Security includes key-card access on each floor, CCTV in common areas, and 24-hour surveillance.

Security & Convenience

Guest floors are accessible only by key-card swipe, and the lobby offers multiple self-check-in kiosks with staff assistance for those who need help. The property provides express check-in/check-out, a safe deposit box in each room, and a shared refrigerator in the living room area. Wheelchair-accessible rooms and an elevator serving all floors are available.

• Rooms: iPads, king-size bed, rain shower, Charles River views
• Dining: canteenM international cuisine, buffet breakfast with barista coffee
• Location: Mass Ave & Newbury Street, across from T station, near Hynes Convention Center
• Amenities: 24-hour front desk, fitness center with water rower, free WiFi
• Security: Key-card floor access, CCTV, 24-hour surveillance